✪ Returns & Refunds ✪

Returns & Refunds Policy

Last updated: May 2026

At Soloré Creations, we want you to be satisfied with your purchase.

Return Eligibility

Items may be returned within 14 days of delivery if:

• The item is unused and in its original condition
• The item is in its original packaging
• Proof of purchase is provided

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale items
• Personalized or custom-made products

Return Process

To initiate a return:

1. Contact us at [email protected]
2. Provide your order number and reason for return
3. Ship the item to the address provided by our support team

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we will notify you regarding approval of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged.

Contact Us

For return-related questions, email [email protected].